Too often are our valuables are protected by sub-standard equipment that isn’t fit for the purpose. As a professional I will in this issue and the next help support decision makers to make informed decisions when it comes to buying security technology.

Investing in security technology is complex and usually the customer doesn’t know enough about the technology to correctly specify their requirements and is not made easier with prices and specifications varying enormously.

Most corporates want to reduce costs, which inevitably also reduces quality, since any kit will do as long as it does the job. Only by identifying your operational requirements will you weed out the less robust systems and get the right product, system and solution.

Decision-makers should buy based on an independent analysis of their business and equipment needs, thoroughly examining the threats and risks related to the property, business and infrastructure. For example should security provision concentrate on potential threats from visitors/employees or are there external threats?

If you simply say that you want CCTV or guarding, it suddenly becomes a commodity, making it price-driven. Cost will always be a big driver, but operational requirements should steer the process rather than it being a commodity-based purchase.

Only by going through the operational requirements process will you get a fit-for-purpose solution that gives you the ability to find out whether what is installed or service commissioned is what you wanted in the first place.

And, of course, integration of technology with physical security is the best route, which could save you up to a third on security costs.

Till the next issue;

Yours truly

Divine Simbi-Ndhlukula