Picking up from my last issue were I spoke about how operational requirements should steer Security installment processes rather than they being commodity-based purchases. As a purchaser you should be aware of the false economies of purchasing purely on price and ensure that goods/services are fit for purpose.
The cheapest product might seem advantageous in the short-term, but as your needs evolve, it could turn out to be a false economy.
Your rationale for selecting a product should override your desire to reduce costs. Making the right choice is all about thinking long-term and making an investment future-proof and adaptable as technology advances. When budget constraints demand a cheaper option, open architecture solutions that can be expanded and upgraded when time and money are available will do you right. You must understand the total cost of ownership.
Manpower providers frequently achieve low prices by minimising staff wages. Low wages, however, inevitably lead to poorly motivated staff unlikely to prioritise your interests. As long as there are individuals or companies paying below minimum wage and avoiding tax through sham “self-employed” officers and lacking understanding of health and safety requirements, this will remain a challenge.
Companies need to stop including only procurement professionals on tender assessments but also include building managers to line-manage service partners. They know better than most what’s required to do the job.
Effectively, we need to know how a client’s business works, so that we can introduce technology that not only aids security but also IT departments, operations and property managers by delivering measurable cost and resource benefits along with a quicker return on investment.
One thing’s for sure: if security really matters to your company, you should employ security service specialists and not bundle it with other services.